Claims

Provided by Specialty Claims Canada

About Specialty Claims Canada

Specialty Claims Canada is dedicated to providing prompt, courteous, and fair claim service through our in-house claims examiners and our external network of knowledgeable and expert independent adjusters.

Claims Procedures for Policyholders

WHO TO CALL:
During business hours, contact your Insurance Broker. After hours, you may contact Specialty Claims Canada at: 1-855-535-0554 or via email: claims@specialtyclaims.ca

WHAT TO DO:

Take reasonable steps to protect property from further damage.
Obtain and record all information on any event which may lead to a claim including dates, time, names, addresses (especially of witnesses), take photos if possible.
Do what would be wise to do, as if you didn’t have insurance.
Notify and co–operate with proper authorities, i.e. Police, Fire Department, etc.
Report the incident per WHO TO CALL above.
If you are served with legal papers claiming something covered by your insurance, bring them to us IMMEDIATELY so we can defend you.

WHAT NOT TO DO:

Don’t throw away or destroy any damaged property.
Do not admit fault to anyone else, either verbally or in writing.

WHAT WE WILL DO:

We will appoint an independent adjuster who will contact you within 24 hours of us receiving your report.
The adjuster’s job is to make inquiries sufficient to settle the claim, including taking a detailed report from the claimant and possibly others and gathering documents.
We will assist you in getting your claim settled promptly.

Managing claims on behalf of:

VISIT SPECIALTY CLAIMS CANADA

REPORT A CLAIM